Library Officer
- Casual
- Supportive Work/Life Balance
- $50.93 per hour (LGIA Stream A Level 2) + Superannuation
- Location – Various
Your new role
Council is seeking energetic and customer-focused individuals for the roles of Library Officers (Casual).
As a Library Officer, you will be enthusiastic with excellent people skills, responsible for providing quality customer service to diverse community members. You may work across a range of library areas in Client and Collection Services including front-of-house (circulation, shelving and shelf-checking, technology assistance) or back-of-house (processing, Home Delivery).
These roles require flexibility, as there are no set hours. You will work on an 'as needs' basis to meet the position's requirements, including on-call availability, weekend shifts, and working at different sites according to the library roster.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
What we are looking for
- Ability to work adhoc shifts including weekend shifts as per the library roster across the any of our four libraries in the Rockhampton Region.
- Highly effective communication skills to relate to children, teenagers, adults and seniors.
- Passion for providing excellent customer service to the community.
- An interest in public libraries, digital technologies, and a commitment to promoting reading literacy and lifelong learning.
- Ability to undertake physical work that involves regular and repetitive movements such as bending, squatting and pushing trolleys, with ability to carry and lift up to 15kg
What you'll get in return
As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.
- Supportive Work/Life Balance
- A large employer with a strong values driven culture
- A generous superannuation scheme – Up to 18% superannuation (conditions apply)
- Ongoing training and development opportunities
- Employee Assistance Program
What you need to do next
To apply for this opportunity, please submit two documents:
- A 2-3 page Cover Letter addressing the Application Criteria below;
- Your Current resume.
Application Criteria
- Customer focus attributes including the ability to respond promptly and courteously to a diverse range of customers and service needs with knowledge of library services, products, collections and self-service.
- Strong team player that promotes positive work environment and the ability to display initiative.
- Sound computer skills with an ability to provide basic assistance to clients with the internet, IT equipment and digital technologies.
- Strong numeracy and literacy skills and ability to accurately handle cash and understand, shelve and shelf-check number-based library filing systems.
Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.
Click the ‘Apply’ button above to complete your online application.
Applications Close: Monday 10 March 2025 at Midnight (AEST)