Administration Officer (HERO)
- Casual
- Supportive Work/Life Balance
- $52.29 per hour (LGIA Stream A Level 2) + Superannuation (inclusive of casual loading)
- Location – Rockhampton
Your new role
Are you ready to expand your skills and make a real impact across multiple teams within Rockhampton Regional Council?
As a Casual Administration Officer, you’ll provide essential administrative support and deliver exceptional customer service across various departments.
This is your chance to gain hands-on experience with diverse systems and processes while enjoying flexibility and a healthy work-life balance.
You’ll be at the heart of Council operations, helping services run smoothly and efficiently while broadening your knowledge and expertise.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
What is the HERO Program?
This role is part of Council’s HERO Program, a short-term staffing solution designed to support teams during planned or unplanned absences, peak workloads, or major events.
As a HERO, you’ll provide professional, efficient, and confidential administrative assistance, support internal and external customers, and learn about Council services and functions.
You’ll enjoy variety by working across different teams and broadening your skills. The flexibility of short-term placements, up to 8 weeks at a time, makes it perfect for those who value work-life balance. Most importantly, you’ll make an impact by helping keep essential services running smoothly for the community.
This role could be a great fit if you have:
- Proven experience in administration, customer service, or call centre environments.
- A positive attitude and a proactive, ‘can-do’ mindset.
- Exceptional time management, organisational, and planning abilities.
- Strong communication and interpersonal skills to build effective relationships.
What you need to do next
To apply for this opportunity, please submit two documents:
- A Cover Letter
- Your Current resume.
Click the ‘Apply’ button to complete your online application.
Applications Close: Monday 2 February 2026 at Midnight (AEST)