Vacancy Details

Workplace Investigation Support Officer

  • Fixed Term / Full Time
  • Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
  • $90,931 - $96,709 (LGIA Stream A Level 3) + Superannuation
  • Location – Rockhampton 

Your new role

Take the next step in your career with a role that offers purpose, variety and professional growth. 

Rockhampton Regional Council is seeking a motivated and career-focused professional with the potential and ambition to develop into a Level 4 Workplace Investigations Officer.

Help champion integrity, accountability and fair decision-making at one of the region's largest employers. In this diverse role, you'll support investigation processes and complaint management, work closely with leaders across Council, and help ensure matters are managed fairly, professionally and in accordance with legislative requirements.

From assisting with workplace investigations involving misconduct and corruption matters to gathering and analysing evidence and preparing reports, you'll gain exposure to a broad range of challenging and rewarding work while building your expertise in workplace investigations.

If you enjoy problem-solving, delivering fair and balanced outcomes, and are comfortable handling sensitive matters with professionalism and discretion, this could be the career opportunity you've been looking for.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

  • Currently studying towards a qualification in Investigations, Human Resources or a related discipline and/or have experience in a similar role.
  • Knowledge of complaint management, investigations, compliance processes, administrative law or human resources practices. 
  • Strong analytical, organisational and time management skills, with the ability to manage competing priorities and maintain accurate records. 
  • Excellent communication and stakeholder engagement skills, with the ability to build professional relationships and handle sensitive matters with discretion and confidentiality.
  • Ability to interpret legislation, analyse information and contribute to investigations, reports and complaint resolution outcomes, with proficiency in Microsoft Office and other business systems.

What you'll get in return 

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

  • Supportive Work/Life Balance
  • A large employer with a strong values driven culture
  • 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
  • Ongoing training and development opportunities
  • Corporate membership discounts
  • Payroll deductions and salary sacrifice options
  • 17.5% annual leave loading
  • Wages paid fortnightly
  • Employee Assistance Program
  • Fitness Passport and active social club.

What you need to do next

To apply for this opportunity, please submit two documents:

  1. A 2-3 page Cover Letter addressing the Application Criteria below;
  2. Your Current resume.

Application Criteria

  • Experience in complaint management, investigations, compliance or human resources or related administrative field, including the ability to handle sensitive and confidential information. 
  • Strong problem-solving skills, including the ability to review and analyse information and evidence to support decision-making.
  • Well-developed communication and relationship-building skills, with the ability to build effective working relationships and a willingness to engage in challenging conversations.
  • Demonstrated organisational and time management skills, including the ability to manage multiple priorities, maintain accurate records and meet legislative and reporting requirements.

Please use Council’s  cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ button to complete your online application. 

Applications Close: Monday 21 September 2026 at Midnight (AEST)