Vacancy Details

Facilities Support Officer 

  • Fixed Term (12 months) Full Time 
  • Monday to Friday, 72.5 hours per fortnight, 9 day fortnight 
  • $90,931 - $96,709 per annum (LGIA Stream A Level 3) + Superannuation 
  • Location – Rockhampton 

Your new role

Rockhampton Regional Council is seeking a highly organised and customer-focused Facilities Support Officer to join Rockhampton Airport team. 

In this diverse and fast-paced role, you will provide high-level administrative support while assisting in the coordination of maintenance schedules, contractor activities and operational requirements across the airport. Working closely with internal teams, contractors and stakeholders, you will play a key role in ensuring airport facilities are maintained to a high standard, regulatory requirements are met and visitors receive exceptional customer services. 

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check). 

What we are looking for 

  • Experience in maintenance scheduling, contractor coordination, facilities administration, or a similar environment. 
  • Strong organisational skills with the ability to prioritise competing tasks and manage multiple deadlines. 
  • Excellent communication and customer service skills with the ability to liaise with a broad range of stakeholders. 
  • High attention to detail and demonstrated experience in administrative systems, financial processes and record management.  
  • Proficiency in Microsoft Office applications, particularly Word and Excel, with the ability to learn Council systems. 
  • Ability to exercise professional judgement, solve problems and work both independently and within a team environment. 

What you'll get in return 

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region. 

  • Supportive Work/Life Balance 
  • A large employer with a strong values driven culture 
  • 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6% 
  • Ongoing training and development opportunities 
  • Corporate membership discounts 
  • Payroll deductions and salary sacrifice option 
  • 17.5% annual leave loading 
  • Wages paid fortnightly 
  • Employee Assistance Program 
  • Fitness Passport and active social clubs 

What you need to do next 

To apply for this opportunity, please submit two documents: 

  1. A 2-3 page Cover Letter addressing the Application Criteria below; 
  2. Your Current resume.  

Application Criteria 

  • Demonstrated administrative experience coordinating maintenance works, contractors and facilities related activities in a fast-paced operational environment. 
  • Proven ability to plan, prioritise and manage competing tasks while maintaining accurate records and meeting deadlines. 
  • Well-developed communication and stakeholder management skills, with a strong focus on customer service and collaboration. 
  • Strong administrative, problem-solving and computer skills, with a commitment to safety, compliance and continuous improvement. 

Please use Council’s cover letter template  and ensure you clearly label each Application Criteria in your cover letter. 

Click the ‘Apply’ button to complete your online application. 

Applications Close: Monday 16 November 2026 at Midnight (AEST)